(718) 619-0469 info@nysore.com
FAQ’s

Answers, before
you have to ask.

Short how-to videos plus straight answers on certificates, registration, and passwords. Can’t find it below? We’re one call away.

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01How-to videos

Watch it, don’t read it.

How to register
How to register for a class
How to access your certificates
Become a sponsor
Forgot / change your password
02Frequently asked

You’ve got questions, we’ve got answers.

If your question isn’t listed, reach out directly at (718) 619-0469 or email us.

I didn’t receive my certificate yet.

Certificates for in-person or webinar training sessions are issued within 24 hours of class completion. They’re emailed to you and also placed in your student portal for easy access.

The name on my certificate is wrong.

This usually means you registered with a name that differs from the one on your real estate license. Log into your student portal and update your name under settings, then contact us to reissue the certificate with the corrected name.

I have another question.

Feel free to email or call us anytime — we’re happy to help with anything not covered here.

Still stuck? Talk to a human.
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